Join now - be part of our community!

Z5C - Sandisk Ultra Dual Not Working

SOLVED
cako
Visitor

Z5C - Sandisk Ultra Dual Not Working

The Flash Disk works with and is recognized by other devices, such as Samsung Galaxy S3, Sony Xperia Z3, and Galaxy Note 4. But my newly purchased Z5 compact (Version 5.1.1, Build # 32.0.A.6.200) does not recognize the usb disk. Tried in safe mode, stamina mode, and normal mode. None of them works. Am I missing something, or is the product defective?

It even doesn't fit perfectly. The drive fits other phones perfectly.

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

After you have connected the drive to your phone, you need to go to Settings -> Device connection -> USB Connectivity -> Detect USB device. Z5 will not identify USB-devices automatically except at restart of the phone.

View solution in original post

4 REPLIES 4
19667
Contributor

dear friend please try to repair phone using PCC i think this will be resolve your problem

Do not forget to give kudosKudos 2.JPGand to select the correct answer Solution.JPG

Rickard
Master

After you have connected the drive to your phone, you need to go to Settings -> Device connection -> USB Connectivity -> Detect USB device. Z5 will not identify USB-devices automatically except at restart of the phone.

cako
Visitor

Thanks Rickard,

That solved the problem. Is there an option to make it automatically detect as in other phones? My colleague's Xperia Z3 automatically detects it.

profile.country.IT.title
Bhonder
Contributor

No. You have to do it every time. It is about the water proof usb: if you connect it to a charger or computer is automatically activated, otherwise you have to do it by yourself.