Join now - be part of our community!

Z5 premium random touch, cant swipe down.

Mkinoi
Visitor

Z5 premium random touch, cant swipe down.

Hello hope someone can help me..

Im having an issue with my z5 premium E6883.

1. A few day ago, i reliazed that my phone wake up the screen itself. I wonder why, once i unlocked the phone it began touch randomly itself. It happens sometimes..

2. Random touch already gone, but now new issue, i cant swipe down the notification bar. I tried to restart, and yes i can swipe down the noti bar after that.  But unfortunately, it stays for just a few minutes, and then it happened again, cant swipe down the noti bar.

3. I run the diagnostic for touchscreen test, and here is the result, i cant touch the top of the screen inside the red mark, thats why i cant swipe down the noti bar. Sometimes it can touch after restart the phone, but for just a few minutes.

I hope someone can help me with this problem.. Having many problem since may2017.. Very dissapointed.sketch-1512147902605.png

0 REPLIES 0