Z5 premium didnt recognise sim and now not turning on PLEASE HELP

[JennyRD]

Hi

my z5 premium was dropped about 30cm, no breaks or anything, but i was using it then randomly didnt recognise the sim. So i removed it and replaced it and now isnt turning on. it has all my babies photos on there who are only 1 and 2 and a half and i cant turn the phone on or charge it to access them.

please help!? desperate upset mother of two here!

[disimes95]

Hi!

So sorry to hear that 😕

About the photos, could your photos be on sd-card, instead of internal memory?

About the phone not turning on, let´s see if any of the official Sony members replies...