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Z5 compact does not recognize headphones

Billywsa123456
Visitor

Z5 compact does not recognize headphones

Translation:

My Z5 compact worked with Skullcandy hearing aids until a week ago that I stopped recognizing them, I thought that the hearing aids were damaged but not ... The hearing aids work well on other devices and my cell phone if it recognizes other hearing aids..good headsets and headphone input They are fine ... Only among them, they do not recognize themselves when before they did ... Help me

Mi Z5 compact funciono con audífonos skullcandy  hasta hace una semana que dejo de reconocerlos, pensé que los audífonos se malograron pero no.. Los audífonos funcionan bien en otros dispositivos y mi celular si reconoce otros audífonos..osea audífonos y entrada de audífonos del celular están bien.. Solo entre ellos no se reconocen cuando antes si lo hacían... Ayúdenme 

1 REPLY 1
gregoryopera
Contributor

Hi @Billywsa123456,

Please use English for your posts, as this is the designated language used in these forums.

Do you experience the same issue when your smartphone is in Safe Mode, @Billywsa123456?