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Z5 camera issue

Adamus117
Visitor

Z5 camera issue

Hi I'm happy owner of Xperia Z5 however lately I have problem with my camera, there is some gray spot when I try to take picture. Camera lens is clean and have no scratches. Any idea what might be the cause and how to fix it? DSC_0431_20160609194140958.jpg

7 REPLIES 7
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Uliwooly
Expert

@Adamus117

I can't see the picture until it gets approved by a moderator, with that said, you could try few things

settings > apps > all > camera > clear data > restart the phone 

or repair the phone with XC 

or contact your Local support

Adamus117
Visitor

Nahhh I have clear the data and restart the phone and the issue it's still there. If anyone else have the same issue? 

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Uliwooly
Expert

@Adamus117

You will have to contact your Local support to get it inspected.

BTW, have you repaired the phone with XC? 

Do you experience the same in >>> safe mode

if you can upload the picture to box or dropbox or drive or etc and post the link here.

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Uliwooly
Expert

@Adamus117

Contact your Local support to get your device inspected and/or repaired

Wasim693
Visitor

I Have the same probleme !! same like you with the back camera
how did you fixed?

GabChivi
Visitor

I had this issue, sent my phone to service center for repair and got it fixed.