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Z2 messages not displaying correctly

SOLVED
Bungeedood
Visitor

Z2 messages not displaying correctly

I have an issue with sms from just two senders with android phones, Samsung phones. The messages they send appear in inbox and taskbar but when opening the conversation the messages do not display at all, very annoying. I have tried force stop, clear data and restart but messages just don't appear.
1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@Bungeedood

ask them send you messages with another messaging app, perhaps Google Messenger

View solution in original post

11 REPLIES 11
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Qatrium
Expert

This happens through default SMS app? Can you try other apps also like Google Messenger or Go SMS?

Bungeedood
Visitor

Tried go sms, handcent, Google messenger and textra as well as default Sony app. I think it may be a Samsung setting the Z2 doesn't like as it's only 2 senders
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Uliwooly
Expert

@Bungeedood

Which app are they using to text you? 

Bungeedood
Visitor

I don't know, I'll have to ask
Phy
Legend
Legend

boot on safe mode and ask them to send you texts.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Bungeedood
Visitor

Both have HTC
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Uliwooly
Expert

@Bungeedood were you able to ask them?

Bungeedood
Visitor

Yes they are using HTC messaging
profile.country.GB.title
Uliwooly
Expert

@Bungeedood

ask them send you messages with another messaging app, perhaps Google Messenger