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youtubs doesn't work

SOLVED
7asson
Visitor

youtubs doesn't work

Hi, bough my Xperia z1 recently,but I have a problem.
YouTube videos doesn't work. It plays for few seconds and stops. I tried many videos and the same thing happened every time.

I didn't change anything in the phone. I just updated to latest version available. Please help me
1 ACCEPTED SOLUTION

Accepted Solutions
Jake-SonyXperia
Champion

Hi 7asson,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

With the information provided, I suggest trying the following instructions.

Menu > Settings > Apps > All > Youtube > Clear Data.

Once this has been done, try playing the videos.

I hope this helps.


Don't forget to mark posts that answers the topic as Accepted Solution. 
If you find any post helpful, press Kudos.
What are your thoughts about this forum? Let us know by doing this short survey.

View solution in original post

4 REPLIES 4
Jake-SonyXperia
Champion

Hi 7asson,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

With the information provided, I suggest trying the following instructions.

Menu > Settings > Apps > All > Youtube > Clear Data.

Once this has been done, try playing the videos.

I hope this helps.


Don't forget to mark posts that answers the topic as Accepted Solution. 
If you find any post helpful, press Kudos.
What are your thoughts about this forum? Let us know by doing this short survey.

7asson
Visitor

It worked thank you 🙂
Wrightal123
Visitor

I think Jake deserves a bit of kudos for that one.

7asson
Visitor

sure