xperia zl microphone not working after 4.2.2 update.

[kratekidd]

Its been 4 months since i'm using this phone and its been an amazing xperience.But since i updated my phone to 4.2.2 i noticed that my phones microphone is not working which was working well before the update.During a call i'm clearly able to hear the person on the other side but they are merely able to hear my voice.I'm pretty sure its a problem with 4.2.2 update.Its really sad that i'm not even able to make use of the basic purpose of a phone then whats the point in owing a flagship phone??Sony developers need to seriously look into this matter as among the other flagship competitors it is really loosing its ground.Hope this message reaches you.Hope you help us with this in the next 4.3 update.

[Uliwooly]

it might be an app acting up or a protective case covering the mic

try this

repair your phone with SUS or PCC > do NOT install any app > make phone calls and check if they can hear you, if they can then its an app

[Uliwooly]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[Yoshivara · Accepted solution]

you are not alone I have same problem after update to 4.2.2. I tried to repair with PCC, unchekced mic noise suppression or tried other "methods, described on forums" - nothing helps- same problem. When I run MIC Test (*#*#service#*#*) - no audible or sometimes very very quiet sound was recorded, with stock voice recorder - same result. But! But with Skype Echo test or just skype call to friend - microphone work very good. With 3rd party voice recording app - work very good. Finaly i tested with Xperia Diagnostics app - work very good.

[Yoshivara]

Not brilliant solution for not brilliant mic work, but helped:

disabled:

com.google.andoid.voicesearch

com.sonymobile.connectivitycenter

google search

google text to speech engine

smart connect

talkback

[kratekidd]

had performed d repair and tried to make cals but for no use the issue is still there.thanks for d reply.

[Deezagon1]

I found that if you go to "Settings" > "Call Settings" and then turn off "Microphone Noise Suppresion" the microphone will start to work again.

This worked for me.

***Update***

I just re-enabled "Microphone noise suppression" and tested the Mic during a phone call and its still working. I hope this solves your problem.

[Salim101]

Hey i had the same problem but tried the disabling the microphone noise suppresion by un checking it and worked. thanks guys

[fratoledo]

Yo tengo el mismo problema que no se soluciona desde PCC o desactivando La supresion de ruido...por favor ayuda

[shoaib1]

I too have this problem, Sony please consider releasing an update to fix this.