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Xperia Z5 no longer switching on or charging ( after drop )

Sirjoo98
Visitor

Xperia Z5 no longer switching on or charging ( after drop )

Hello, 

I dropped my phone today from a small height ( with back cover and screen protector on ) after drop the phone turned off and won't turn on when pressing power button or make a response of any kind. After plugging the z5 in a charger the screen turns on with white background and Sony logo as if it's about to charge and turns off again and on again repeatedly like it's being plugged in and out and same with the LED. I have looked at previous posts but all solutions were of no help. Holding power key and volume key makes the LED blink 3 times and that's it. 

What could be the problem here? Any assistance would be highly appreciated.

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2 REPLIES 2
Sirjoo98
Visitor

No one? Slightly_frowning_Face 

I would like to know if the drop resulted in something getting diaplaced inside the phone like the battery or anything. So of it's possible I'd get that checked out before doing something with the software 

BunkerMonkey
Visitor

Hi ya

Yes, i dropped my Z5 premium yesterday evening in a shop and the screen went black and will not charge or turn on either. (I had a problem last July with the buttons not working and they had been displaced on the mainboard). I believe that its happened again with the battery connection. Hopefully a mobile repair outlet can resolve this for you as well and the lack of vibratation that mine had prior to the drop too. No damage to phone case or screen so fingers crossed!