Xperia Z5 - Issue with expanding notifications in notification tray

[cyborg009]

Whenever there are multiple notification from same application in the notification tray and I try to expand it to see details, it expands and instantly shrinks back. Though this doesn't always happen (frequencey is 60% of the times this issue occurs), but it is really annoying. Please fix it.

[Rickard]

I'm sorry to hear that.

I've been testing this here but this doesn't happen in my phone. Would it be possible for you to take a log file from the phone when this has happened and send it to me? I will forward the log internally for more information on what could cause this.

To do this:
Settings > About phone > Build number, tap 7 times on the build number

Go back and select Developer options and turn on "USB debugging"

Restart your phone

The next time it happens:

Settings > Developer options, select "Take bug report". When the report is ready share it to Google Drive and then send me a link in a private message.

[JayDee1282]

Have the same problem, both with or without case and screen protector.

Don't know how to reproduce it cause it happens by chance.

[JayDee1282]

Any solution for this issue?

[Rickard]

@JayDee1282

I'm afraid i don't know what could cause this. I've been testing this here but it doesn't happen in my phone.

Would it be possible for you to take a log from your phone and send it to me as i mentioned above?

[JayDee1282]

Updated to 32.0.A.6.200 yesterday.

Problem seems to have gone.

[cyborg009]

@Rickard 

From last 2 weeks I've noticed that issue is not there anymore.

When I bought the phone, during first two weeks it was very frequent. Now it's almost gone, don't know what fixed it. Only critical change or event I recall is that I did factory reset when my phone went crazy after disabling UStamina mode. But I can't say for sure if that fixed the problem or was it something else.

I've it in mind to get you logs in case I face it again.

[Rickard]

Glad to hear that it works now

Please let me know if it should happen again and it would be great if you could capture a log after it has happened in that case.

[Shreadow]

I am facing the same exact problem, it is so annoying and unacceptable by now! Even after the update

[Rickard · Accepted solution]

We have found the cause for this and it will be fixed in the update to Android 6.0.

This may happen if you use PIN, pattern or password as screenlock.