I have a Sony Xperia Z3 D6653, running OS 5.0.2.
I am unable to play video. This is video from any application I have installed, Facebook, YouTube, even video advertising embedded in games doesn't play.
I have tried clearing application data, I have tried a factory reset, I have tried using the repair feature in Sony PC Companion.
The problem persists regardless of whether I'm using wifi or mobile data.
Apart from buying another phone (non-Sony), I don't know what else to do.