Join now - be part of our community!

Xperia Z3 Screen Damage

SOLVED
TS76
Visitor

Xperia Z3 Screen Damage

I dropped my xperia Z3 (bought from Amazon.Com - International Version) and now the screen is damaged and touch is not working anymore. 

How do i get it repaired? THe phone is currently in India, however the service center in India are saying that given that it was bought from US, it can only be repaired in US. I have been trying to find "Contact US" information at following link [http://support.sonymobile.com/us/contactUs/] but i dont see any information on that screen. 

I will greatly appreciate if someone can give me direction as to get the phone repaired. 

13 REPLIES 13
TS76
Visitor

Deshtruction - Did you get this done from Sony or some other local player?

TS76
Visitor

Thanks for the information. 

BTW, I bought this model from AMazon, Sony Xperia Z3 D6653 International Version

Is this something that India center shoudl be able to help given that its an International Version?

Deshtruction
Visitor

No just a regular repair store.

It was the cheapest I could find some places wanted close to $400 and didn't even have the screen in stock.

This along with my corner peice falling off within a week of ownership makes me think the phone is ultra fragile.
Large screen prone to a screen that will shater easily.

Was completely unusable couldn't even answer calls.

I don't think any screens are replaced via warranty.
Not worth going without a phone for stock a long time.

Was the first phone screen I've ever had to replace
DT0
Visitor

Last month only I purchased xperia Z3 and with my bad luck its screen got cracked.

Now service center has given me the estimation of 11K in order to repair it but its pathetic as after spending 40K last month again charging this much.

I request you people please provide any help if its possible