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Xperia Z3+ IMEI Changed after update

Mubashir062
Visitor

Xperia Z3+ IMEI Changed after update

Hi Everyone....

I need you help

Recently I have bought New Sony Xperia Z3+ (E6553).
It was running Android 6.0 Marshmallow When I bought that phone and everything was fine.

Today I Saw a notification to update Software to nogut 7.1 so I download it and continue to install byt going to Setting>about phone> software update.

After update phone was a problem " No Service available" I thought this is the problem because of Sim card so I changed that but the problem was same. The I observe that IMEI of my phone are changed. it is not same IMEI as mentioned on box and on tag placed near sim card.

So Please help me that How I can get rid from this problem

2 REPLIES 2
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Uliwooly
Expert

@Mubashir062

The IMEI number should NOT change, did you bought this phone new? have you had it repaired?

Mubashir062
Visitor

Yes I have bought this phone brand new

and it is not repaired