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Xperia Z1 green, white and purple LED doesn't light up

SOLVED
THEDEATH
Visitor

Xperia Z1 green, white and purple LED doesn't light up

Hi, i've got  my Xperia Z1 repaired for almost 3 weeks due to my charging issue. But now, everything is fine. Now, i realised my green LED not show up when i charge my phone (90% above) then i try to test my LED using *#*#7378423#*#* and the result is my green, white, purple just blank! Only red and blue appear.

Just want to know if any of you has face this problem. I has try many of LED apps on Google Play but the result is same. Is it hardware issue or software issue? Please let me know because i don't want to sent and wait another 3 weeks!

Thanks Slightly_smiling_Face


1 ACCEPTED SOLUTION

Accepted Solutions
Samuel1
Hero

In that case unfortunately I think you need to send in the phone to a service center again. Contact your local support for more information. 

View solution in original post

4 REPLIES 4
Samuel1
Hero

I suggest that you try to repair the phone software using PC Companion to see if it's a software issue.

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

THEDEATH
Visitor

Hi, thanks for fast reply. I have try repair with PC Companion and do Factory Reset but, it's still same. Slightly_frowning_Face

Samuel1
Hero

In that case unfortunately I think you need to send in the phone to a service center again. Contact your local support for more information. 

THEDEATH
Visitor

Thanks for fast reply. I will, but i try to wait other respone if there i can get any information about my issue. Slightly_smiling_Face