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xperia z won't turn on and can't charge.

echa
Visitor

xperia z won't turn on and can't charge.

My phone suddenly won't turn on. I've tried to charged but it wasn't charging coz the LED lighting is not working.

What happen to my phone ? Any solution u can share to me ? i need your help..anyone that know how to solve this problem.

Thanks.

135 REPLIES 135
MMP2014
Visitor

My xperia z doesn´t turn on. since yesterday that the battery went super low i have been charging and nothing has happen there is only a red light that pops up.

Can someone please tell me what I can do.

risflo
Visitor

Thanks mate. The "hold the power and volume up buttons" worked perfectly for me.

It is the second time it happens, the first time, I took the memory card out and everything came back to normal. This time, I had no memory card to take out and was starting to seriously worry.

This solution worked for me!!!

risflo
Visitor

Check out SHIHSTOUCH solution, it worked for me... (Sony xperia Z1 compact)

Prom101
Visitor

This worked a treat for me, going to see how it goes though as ive requested service on the phone - wont cancel it just in case

thanks

xeniafi
Visitor

I have the same problem. Two days ago the battery of my xperia z drained completely. Now it won't charge nor power on. LED lighting doesn't work/flash at all. I tried to restart it, but it doesn't show any sign of life. Any new suggestions?

Adeola
Visitor

I have same problem.  I am not happy that this is a common and persistent issue.

We demand a statement from Sony on this anormaly

yoshibih
Visitor

Same probleme here, out of nowhere, my xperia z can not charge by about 50% of battery. This happens since 1.september 2014
ning
Visitor

Ok!!! First. As my first experience with sony phone is very disappointed for me!!! I love sony bcoz camera 20m pixels but it always shutting down when it hot!!! I live in hot weather country. Not more than 5 minute in outside conditions but longtime in air condition. Front camera is look fake after taking picture, it look soft and color is not real. Wifi not stable also!!! More problems for me. I choose sony bcoz camera but its major issue for me. Trust me samsung s4 still for better for me!!

Here is my solution for this issue. You have to buy some charging dock or charging cable that charged beside sony!!! it can charge your phone, ultil you can turn sony on. Then you can use usb cable now!! Work for me... I dont know why!!!

Nomore sony phone for me, i use many phone iphone 4 5. Samsung 4 5 , never got stupid problems like sony. Sorry for sony sfan but it true!!
Thanks hopebit helps
gemmaholl
Visitor

hey ive got the same problem my phone last night was working fine at 100% battery ive had the experia z for some time now and suddenly it wont turn on ive done the holding power and vol button and ive tried the usb download but the pc isnt picking my phone up has anyone got any tips on what i should do. or is it definitely not going to come on again theres no led lights at all please someone help me 

Hamel
Visitor

Send it back to Sony....mine gave the same problem ....except no light at all....they replaced my ZL....good service