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Xperia X suddenly died

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diegoamv90
Visitor

Xperia X suddenly died

Hi,

Yesterday I was charging my phone as always in the morning and my alarm sound. I unplegged my phone to turn the alarm off and it suddenly died. The phone went completely black. I tried tu turn it on but nothing. Then tried to press the ON button and Volume Up and nothing. When I plug the charger no light turns on. It's dead. 

Any suggestions please??? I was going to change the phone to a new one, I just want to recover the information inside my C6602 before I lose it. Please help!!!!! Anything!

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@diegoamv1990

This is how to take it apart

https://www.youtube.com/watch?v=jNrtamZuf7E

 https://www.ifixit.com/Device/Sony_Xperia_Z

If you don't have a heat gun use a hairdryer, make sure to buy the double sided tape.

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10 REPLIES 10
Thommo
Genius

Sorry to ne the bearer of bad news but if your phone is dead then recovering files is impossible 

diegoamv90
Visitor

Are you completely sure???? Please anybody with another solution!!!

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Uliwooly
Expert

@diegoamv1990

@Thommo is correct, there's no other way around it.

diegoamv90
Visitor

How can you be sure? It's there an explanation for this? If I change the battery or something? 

profile.country.GB.title
Uliwooly
Expert

@diegoamv1990

You can try a different battery but if it's a motherboard issue, there isn't anything you can do about it, you could try 

Connect your phone to a wall charger (not a dock nor a computer) > press and hold power & volume up for 10-15 seconds > let the phone charging for 3 hours > after 3 hours report back. 

diegoamv90
Visitor

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Uliwooly
Expert

@diegoamv1990

Try my suggestion, if that doesn't work then get a brand new battery and report back. 

profile.country.GB.title
Uliwooly
Expert

@diegoamv1990

This is how to take it apart

https://www.youtube.com/watch?v=jNrtamZuf7E

 https://www.ifixit.com/Device/Sony_Xperia_Z

If you don't have a heat gun use a hairdryer, make sure to buy the double sided tape.

diegoamv90
Visitor

Didn't do nothing. Tried to turn it on for 3 days in a row. Bought an LG G3 yesterday. Suddenly, tried to turn it on yesterday again and it worked. My Xperia Z C6602 is back don't know how. Just made a backup copy. Thanks for the advices!