Xperia Answering Machine - where is it ?

[AlexanderB]

Recently I received my phone back from getting it fixed through a Sony (headphone jack and lens cover were defective)... so the device was completely reset - since then I've been setting it up the way I had it.

This morning, I missed two calls from a recruiter (IMPORTANT CALLS!) and because I use a monthly On-The-Go plan I don't get the service-provider's voicemail feature. I realized that I had forgotten to set up the Xperia Answering Machine. /facepalm

I've spent probably an hour looking for it and I can positively say that the Xperia Answering Machine is no longer present on my Z5 PREMIUM even though the phone's help implies that it should be ! (see screenshot)

What's going on ??

[AlexanderB]

Where else can we, as customers, give feedback to Sony to let them know we disagree with their decision to remove certain apps ?

Obviously, an app like Answering Machine must be provided as part of the System firmware because Android doesn't typically allow an app to route audio into the mic - so installing another app from the Play Store is not a viable solution.

[NeoBeum]

Unless you're missing Call Management App, or it's storage is reporting 0.0kb, you should have Answering machine.

Link to screengrabs http://imgur.com/a/hWA8Z

[Rossiz5]

Ok so my Z5 updated and now the phone app answer machine that Sony had has gone.  When is this going to be returned or can Sony put app on play store? 

[Aeternvm]

I'm affraid it will never return, I had an E5 or something like that, the cheapest SONY last year and... IT HAD that wonderful function! AN ANSWERING MACHINE which is now... GONE on L1 there isn't one.