WiFi Issue

[cobbler]

Every so often while using my home wifi on 5g I begin to have a connection problem when the wifi icon goes from white to non white then back to white again indicating the connection is going on and off, I have to switch the phone off completely and this sorts the issue.

Any idea what causes this?

[Uliwooly]

@cobbler

Could you test the phone in safe mode for several hours and see if you experience the same issue?

[cobbler]

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@uliwooly wrote:

@cobbler

Could you test the phone in safe mode for several hours and see if you experience the same issue?

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I could but I never can tell when it will happen again.

[Uliwooly]

@cobbler

The only thing I can suggest is to repair the phone with XC or keep an eye on which apps are running/open when that happen

[cobbler]

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@uliwooly wrote:

@cobbler

The only thing I can suggest is to repair the phone with XC or keep an eye on which apps are running/open when that happen

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Does using repair on XC check the system files only for corruption and reinstall any if necessary?

[Uliwooly]

@cobbler

if will only give you an option to reinstall the latest update

[cobbler]

Trouble is that when trying the safe mode solution you have to restart the phone which by doing so normally would fix the issue anyway till the next time.

So I wouldn't know which third party app it could be. 

[cobbler]

Am I correct in thinking that the software repair option using the Xperia Companion I would be required to install all my apps again from playstore? 

[Qatrium]

@cobbler

Yes, this will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

[cobbler]

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@Quester wrote:

@cobbler

Yes, this will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

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@Quester

Thank you.