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WIFI drops connection on z5 premium.

gundeho
Visitor

WIFI drops connection on z5 premium.

My Z5P  drops wifi constantly. Looses contact, everywhere. In 5min it can happen 3-5times.

While no one else with for example Iphone looses.

It also happens frequently in public wifi places, and its really annoying.

Anyone else with the same problem?

I am ready to return phone. Its THAT bad!

Topic edited by Rickard

Tags (2)
192 REPLIES 192
GeneralFairchil
Visitor

If you don't have the WPS Push button on your router then you have to add WPS Client in your router settings. I will take you through how I configured my phone on my NETGEAR SUPER HUB 2. I am sure you will always find a way of doing it on your specific router.

N.B Settings are done on the router itself not the wireless signal booster.

1.Take a look at the sticker, which has the technical information about your router, on the bottom of the Super Hub 2 and locate the web address under To access the settings page

2.Open a Web browser (e.g. Internet Explorer) and enter the address – it should be http://192.168.0.1


Note: If you have enabled Modem Mode on your new Super Hub you will need to use 192.168.100.1 instead.

3.When prompted, enter the password shown on the sticker.

Note: You may also be prompted to enter the WPS password

Once you’ve accessed the page there are three types of settings you can change:

  • Wireless Network Settings – allows you to change your wireless security settings, to disable broadcasting your wireless network name, and even to disable wireless altogether.
  • Super Hub Settings – allows you to change the password for accessing this page.
  • Device Connection Status – allows you to view details on the Super Hub's current status, along with details about any devices that are connected to the Super Hub.

In addition, there’s a link for Advanced Settings at the bottom of the screen

4. Select Advanced Settings link and opt to Add a WPS Client ,a blank pin box will appear

5. From your Sony Experia Z5  phone, go into Settings and choose Wireless & Networks

6.Select three dots on the top right corner 

7. From the dropdown menu choose Advanced

8. Choose WPS PIN Entry

9. Enter the WPS PIN generated into the box in step four

10. Wait for the configuration to be completed and then log off

NB Each time a configuration is done a different  random WPS PIN is generated

Clarence13
Visitor

Have had same issues with my z5 premium wireless disconnecting or just not connecting and or exlclamation mark on wifi logo at home and wife next to me and uses z5 compact and no issues.....im on v6.0 Marshmallow
TheBarnes1
Visitor

Hi, there is also this thread "Wifi doesn't connect while phone is in sleep", where a solution is posted for not automaticly connecting to known WiFi points. My solution I found on XDA Developers at this page, comment #12. It solved my problem where my Z5c on Marshmallow wouldn't connect to known WiFi spots. It might as well solve your problem. In short:

Settings -> Developer Options -> "Use Legacy DHCP Client" and Reboot.

Many thanks to adendum.

KittiChat
Visitor

Just bought Z5 premium this evening. Had wifi problem. Started off with wifi connected but no Internet. Switched wifi connection and got connected after a while. But very slow. Like minutes for 2mb.

After reading this forum, did 2 things and seemed ok now.
1. Settings, wifi, ..., advanced, keep wifi on during sleep,
Changed it to never, exit, come in again and changed it to always.

2. Settings, wifi, ..., advanced, network notification
Turn it off

Will see how it goes.
My Android OS is 6
KittiChat
Visitor

Nope, it was fast for only a while...
EUgen9999
New

Why Sony dont answer pls update IT
Simin1
Visitor

I have the same problem, started after the last Android version. What should I do?
Jagreduar
Visitor

Being as it's happening to a lot of people I think you should fix it, ive not even had my phone 24 hours and it's happening, disconnecting from the WiFi for no reason as all..... Fix it
Sheikh10
Visitor

I'm having a wifi problem with my Sony Xperia Z5 Premium. At  home, I have a fast speed wifi internet connection. It works fine with my pc and other devices but not with my Xperia Z5 Premium. My Xperia Z5 Premium only can access the fast speed internet within 5 minutes, after 5 minutes the speed will go to the slowest speed and everytime I tried to browse, the connection time out. I experimented this while no device were connected to the wifi. Sony please fix this issue.

Bryan26
Visitor

Hello Sony are you there lots of customers with expensive devices with the same issues that you wouldn't find on a 40quid tablet from aliexpress, I sent my phone to get repaired and it came back 2weeks later with a recept saying issue resolved "happy days"... Nope nothing is resolved