Water damage to z3+

[gurleen]

There is a water seepage inside my device. I ran it under tap water for less than 2 seconds and all the flaps were closed. I dried the phone and immediately noticed water inside the screen.
Who do I contact?
Edit: there's water inside the front camera too.
Very disappointed. I used to love this phone so much

[fernandosampa]

My Z3+ was flushed on tap Often without problems, but by falling for seconds inside the water, it stopped working, camera and touch screen. I changed the display.

[Jake-SonyXperia]

Hi @gurleen,

Really sorry to hear about this. In this situation, you are best to speak with Customer Care within your region so they can help arrange for a vacuum test to be performed on the device to clarify if this is due to a defect or not.

Please use my signature below to find contact details for your region specifically.

Let me know how you get on.