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Unknown error. Slow motion and Panorama photo

SOLVED
Nikon01
Visitor

Unknown error. Slow motion and Panorama photo

Hello guys.

I just bought a Z2.

I was trying out the phone today and was trying most of the camera features. 

Everything works fine exept when i try to film Slow Motion (dont remember the feature) and when i started filming, i got the message: "Unknown Error" the second i pushed the record button.

And when i try to use panorama it worked for 3 seconds and then it gave me half a panorama shot. After that i tried again and now i get the message: "Turn slower" or something like that. That i get after 2-3 sec. Then i try again and again. And now i get the message "Turn Slower" the second i press the photo button.

So something is wrong here.

Is this something everyone has a problem with? Do we get an update / Fix for this soon?

Is there something i can do to fix it?

Just one more question.

I got a smart band with my Z2, and when i tried to connect it to the phone, i got the message: "Chip is empty".

What does that mean? I got that message about 20-30 times before i suddenly could connect to it. And then the band disconnects alot, and when i try to connect it again, i get the same message and have to try a few times before it works again.

Have a great day people.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

That seems odd, try this

settings > apps > all > camera > clear data > restart your phone > check again 

View solution in original post

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

It seems that you are saving the pictures/videos on an SD card and that its acting up 

Nikon01
Visitor

Why should that be a problem?

My SD card has been working fine for a very long time.

Is it the phone that cand handle it or?

EDIT: I just checked and i'm saving it all to internal storage (Phone's storage) and not the SD card.

profile.country.GB.title
Uliwooly
Expert

That seems odd, try this

settings > apps > all > camera > clear data > restart your phone > check again 

Nikon01
Visitor

Thank you.

Now slow motion works, but panorama is still not good enough.

First time i got the message: Turn Slower, then i got the message: Turn in the right direction, then i got the message "Turn slower" 2 times before i got to take a panorama shot. BUT i didnt get a full panorama shot, maybe around 70%.

profile.country.GB.title
Uliwooly
Expert

Its quite tricky, but after few attempts you will get it 

Nikon01
Visitor

I dont get how it should be tricky Face_with_stuck-out_Tongue I have managed panorama shot on all my phones just fine without any problem.

But i will see what happends. See if there is an update coming or if i get it to work eventualy.