TOUCHSCREEN problem

[ravi_sony12]

Apps opens by itself even without touching the phone. Touchscreen works without touching the phone.. Opens anything randomly 

[ChloeS]

Hi @ravi_sony12

Welcome to the community! 

Sorry to hear about that  

Do you have a screen protector on your phone? If you do, can you remove that, clean the screen and see if you still have the same issue?

If you don't, could you test the phone in safe mode and see if the touch screen is still misbehaving.

Let me know 

[ravi_sony12]

I did everything you are saying. I removed my tempered glass, used the phone in safe mode, repaired system software from sony website. But the problem is still there. What else should i do???

[ChloeS]

Hi @ravi_sony12

Thanks for confirming that. 

From here you would need to contact Local support so they can assist further. The handset may need a physical repair which your local support can assist you with. 

Good luck