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Torchlight turned on by itself

pakkifokk
Visitor

Torchlight turned on by itself

Hi, I had just opened Firefox on my Z1 Compact and entered Youtube when suddenly the back torchlight turned on by itself - I don't know if I accidentally touched something but I doubt I did as there doesn't seem to be any hotkey for turning the torchlight on outside of the camera, which by the way wasn't open when this occured. I was unable to turn the torchlight off, opening the camera app resulted in a "Camera not available" message, and clearing the cache/data of the camera app didn't help either. I had to restart my phone for the light to turn off. I haven't been able to replicate this since.

Any idea what happened here? I must mention that I managed to drop my phone the other day (after having owned it for only a day or so...), but it didn't fall far and the drop wasn't very hard either, and I didn't notice any visible damage on the exterior nor any other oddities so far apart from this torchlight thing. Also this is my first smartphone, is it normal that built-in apps and features misbehave like this sometimes, even when the unit is so new?

10 REPLIES 10
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_alexdon_
Expert

This kind of behaviour is not normal,are you sure that a popup ad did not appear and you tapped on it?If it has not occured again,it might have been a simple glitch.

alexdon
pakkifokk
Visitor

Yes I'm sure I didn't click on anything unusual, even if I did I fail to see how clicking on an ad would "hijack" part of my phone, maybe if it was on some suspicious website, but not Youtube.

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_alexdon_
Expert

Then I do not think you should worry about it,Android has its little glitches.But do be careful from now on,if you see any problems report here.

alexdon
pakkifokk
Visitor

Okay thanks. Maybe I'm just paranoid I messed up my new phone already due to dropping it. On another note, there should really be a built-in feature to turn on the torchlight anytime...

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_alexdon_
Expert

You should have an app called torch(or you can find one on google play).

alexdon
pakkifokk
Visitor

Alright, should really be built-in though. Still curious about what the **bleep** happened...

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_alexdon_
Expert

You could ask xperia care about this,see what you get:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
pakkifokk
Visitor

I think I found out what caused this... the app "Clean Master" I had installed (to clean the cache and free up RAM and whatnot) apparently also had a torch function, which was available from the quick-menu thing that you swipe down from the top (don't know the proper term for it), which I didn't even notice before now. I guess as I still hadn't become completely familiar with the use of a touch screen, I accidentally swiped the menu down and hit the torch function when I tried to open Youtube or something. Activating the torch this way even results in the same "not available" message when trying to open the camera.

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_alexdon_
Expert

Task killers interfere a lot with the phone,making trouble.

alexdon