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The screen goes dark

yolokidzz
Visitor

The screen goes dark

my z3 screen suddenly gone dark n i dunno what happened can somebody help me to solve this problem?

3 REPLIES 3
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_alexdon_
Expert

Press power button and volume up until the device vibrates 3 times. It will turn off. Charge it for 1 hour and turn it on.

alexdon
SophiaW
Enthusiast

Hi yolokidzz, welcome to the community!

36Chambers
Visitor

Proposed remedy from 'Moderator' Alexdon:

Press power button and volume up until the device vibrates 3 times. It will turn off. Charge it for 1 hour and turn it on.

 
I tried this reported issue resolver, but it didn't work for me. Will Sony Tech Support please provide me with some options - thanks.