Join now - be part of our community!

Sudden death on Z5 Premium. HELP!

STEVENLIN
Visitor

Sudden death on Z5 Premium. HELP!

Hi, anyone can help? Was still using the phone today and after the battery was drained out, i couldn't turn on or charge my phone. No lights was seen even i plugged into a wall plug. Had tried all ways include system repair, pushing both power on and volume up buttons. 

Please help!! 

1 REPLY 1
Jimmy_rat
Visitor

Had the same thing Steven. 

Just stopped working one evening whilst watching TV! Wasn't happy. Tried all resets etc. 

Luckily had insurance. They replaced the whole phone for a brand new one. Obviously completely dead!

Just hope you have insurance too or its less than a year so Sony can fix on warranty.