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Storage space issue Sony Xperia Z3

DanielMKing221
Visitor

Storage space issue Sony Xperia Z3

Sony Xperia Storage problem.jpg

I keep getting messages saying that I am running out of storage space. Why? 

The Cache has been cleaned. It says I only have 500mb of free space, but only says there are approx 4gb of data installed. Does any one know why this has happened and is there a solution. Thanks. 

16 REPLIES 16
perrytron
Visitor

I have the same kind of issue on my Z3 I have almost everything that takes up space saved on to my SD card and yet my storage graph shows only 2gb free. could it be a bug where this graph looks at each app as a whole and not the breakdown of what's stored on the SD card?
Nick_S
Visitor

Have you tried downloading this app called diskusage? It will scan your internal or external storage and show you a visual representation of your files proportionate to its size. This helped me out when I had storage problems. 

perrytron
Visitor

many thanks for the reply, I will give this a go in a sec 🙂

I have been on to Sony support and although i do not think that they understood totally what my problem was they suggested that I back everything up and then run a Software fix via my PC.

I would like to try and sort the problem out before i attempt the above as knowing my luck the back up will fail and I will lose everything!

perrytron
Visitor

sorted!!  it turned out that my Google movie downloads were saving to the internal memory, even though the phone suggested otherwise!

I have removed from internal memory and set the default to SD card and will re-install later.

The suggested App above was a great help, many thanks

reemeeran
Visitor

Even i am having the same problem in my z3 and when some messages arrives in the whatsapp then it will show that the storage space is full then i ll change all my whatsapp message medias to the SD card and it is continued like this and i uninstalled almost all the major applications and only uising social media apps no games . How to resolve this if u come to know about some solutions please let me know

Ruggy
Visitor

Not quite sure of the resolution here. I now have the same issue where the free is 500MB but the graph shows half as free. Therefore should be about 5G free. I used diskusage as recommended and it shows almost 6.5G of System data but how do I locate the large files to clear manually clear it. I tried some disk app and none so far help clear that up. I used PC explorer to look for them large files and cannot nothing of the directories show large data with Show Hidden is turned on .

2017-11-22-PHOTO-00000644.jpg2017-11-22-PHOTO-00000643.jpg

Ruggy
Visitor

Update the phone via Sony Companion via PC and it resolved it. Con... Had to do update and wipe out everything. Awesome Pro... Got back the multi-user logins. Was so dreadful when the OS was updated and took that away. So worth it actually.