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Sony Xperia Z5 camera problem ?

cakiMK
Visitor

Sony Xperia Z5 camera problem ?

Hello,

I just got my XPERIA Z5 and i want to ask about my camera in low light. When i start the camera in low light, it is so dark and i get that blurry screen like with dots. There is something that i do wrong or my camera is defect. Because on the video from SONY it said that captures at low light doesnt matter how low it is. (btw i am not talking in very dark places without light, with lamp or sometihng)
If you know what is the problem please let me know and if you don't understand something i wrote ask i will explain better if i can. Slightly_smiling_Face

27 REPLIES 27
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Uliwooly
Expert

@GhKerh2016

Settings > apps > all > camera > clear data > restart the phone

cakiMK
Visitor

@uliwooly

No, i just ask when i am in good light like sunlight or whatever that is bright, and i wave my hand and try to take picture im getting it blurry and not clear .. 

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Uliwooly
Expert

@cakiMK

you can post some examples and also camera settings. 

GhKerh2016
Visitor

@uliwooly

I tried but nothing changed: always the white icon camera instead of the yellow and no option else "Automatique supérieur" Slightly_frowning_Face

I delete Cache, Data, I restart, nothing ; I shut down and restart, nothing changed...

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Uliwooly
Expert

@GhKerh2016

could you post some pictures?

GhKerh
Visitor

@uliwooly
No, my camera's icon is white, not yellow, and inactive. It's all. Why? I don't know. Why Sony's app have no technic to reintroduce the original parameters? That should be better than reinit all the smartphone!!
GhKerh
Visitor

@uliwooly (bis) I have no picture to show - pointless. Is there any solution? My camera works, but I can't choose options of the user guide about the "yellow" icon, white... Do you know where the marshmallow version will appear?
vivencio_rp
Visitor

Have you tried swiping the screen from left to right or right to left to change the camera mode?


@GhKerh wrote:
@uliwooly (bis) I have no picture to show - pointless. Is there any solution? My camera works, but I can't choose options of the user guide about the "yellow" icon, white... Do you know where the marshmallow version will appear?
Tags (1)
GhKerh2016
Visitor

@vivencio_rp

Yes, that works. The only real problem is the loss of the yellow icon of Superior Auto mode. When I read Xperia Z5 user guide, I see "touch the yellow icon and choose ..." and so on. For me, this icon ran 2 days, then... white icon (white and inactive). There is a bug. And no solution to propose... Slightly_frowning_Face

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Uliwooly
Expert