Scrolling Z5 screen and typing tooooo sensitive

[Y11esay]

The screen on my Z5 has become over sensitive and when scrolling it keeps opening pages or links even when I hardly touch the screen. Indeed while typing this sort paragraph it's taking longer because the keyboard is entering letters for me. I have already rebooted the phone reinstalled software and was OK for a while. But now it's back. Impossible to go on to Facebook as I can't scroll down without opening every link.

[Y11esay]

Update when I have a pop up box( from a app) such as accept or cancel the screen is totally unresponsive only way out is to press home button.

[Uliwooly]

@Y11esay

Get your device inspected by your Local support

[Y11esay]

Order complete to send phone back for repair thanks for the advice

[Uliwooly]

@Y11esay

Keep us updated

[Y11esay]

Got my z5 back from repair very quick turnaround under a week. Report says fault resolved so hopefully it will be OK now. Glad to have it back the difference between a older Xperia is very substantial.

Regarding the screen protector I now don't have one although I do have the style cover which is probably the best way of keeping the phone in good condition. Anyone else got any thoughts on screen protectors?

[Luttii]

Is it a regular Z5 or a Z5 Compact?? I know this was the exact same issue with a batch of the white Z5 Compacts at release (mainly sold in Scandinavian countries).. I had the same issue myself and took me well over 2 weeks to get my phone company to give me a new one in black instead lol
Trust me though, it's a hardware problem that I don't even think Sony ever figured out themselves 😕 don't waste time trying to fix the software

[Y11esay]

Z5 regular in green UK unlocked model. So far upon receiving the phone back it is working OK but it is early days yet.

[Z5thebest]

Hi there @Y11esay,

did your problem return after you had your phone delivered from local support team? I am experiencing the similar issue sometimes after my lcd screen was replaced because of other issue.

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@Y11esay wrote:
Z5 regular in green UK unlocked model. So far upon receiving the phone back it is working OK but it is early day

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Best regards,

Z5thebest