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screen recording error

SOLVED
amerbelz
Visitor

screen recording error

Hi guy, how to solve this error, I tired to closed go goggle and others application but my issue can't solve. Any guy had a same problem? Thanks  

The issue is when I make video call and follow by screen recorder,  the error appear microphone it's running in others application. 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Lord_viridis
Expert

That's because all video call apps use the mic.
You CANNOT screen record a video call whilst the mic is active.

View solution in original post

13 REPLIES 13
Thommo
Genius

I don't fully understand your issue - Could you elaborate

amerbelz
Visitor

screen recording error microphone 

screen recording error microphone

profile.country.GB.title
Uliwooly
Expert

That's an app issue, if you have let's say, a call recording app, and you Skype, people won't be able to hear you, that's down to the call recording app and Skype
profile.country.US.title
Qatrium
Expert

Screen recording app uses the mic to record sound alond with the screen video, and the chatting program also uses the mic. Thus you get this error, mic being used by 2 applications at the same time.

amerbelz
Visitor

I understand what are you mention to this picture, but this its not only one application I tired to do with screen recorder. By the way application doest not running while I'm using this application. Before post, I'm  searching this problem and found Go Goggle to turn off. But in my case is doesn't work. Any idea? 

amerbelz
Visitor

At first time im using, is work very well, both voice can hear at the same time in video recoding, after that the second time to use its appear error like my picture. I'm trying to solve it by force stop all microphone, include camera and Video function, perhaps it's still fail.

Hampus
Champion

Could you try this when the phone is booted into safe mode? 
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

profile.country.US.title
Qatrium
Expert


@Hampus wrote:

Could you try this when the phone is booted into safe mode? 
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008



I don't think he'll be able to access Skype in Safemode?

amerbelz
Visitor

Yes, I'm done make it but still had same problem.