Problem with the batery Z5 compact

[KevinXjjx]

Hi i am Kevin from Chile i hace problem With te batery, always the batery sample 20% but i charge all night and nothing oleaje help i restart and nothing the batery leer showing 20%

[ChloeS]

Hi @KevinXjjx

Welcome to the community! 

Can you test your phone in safe mode and see if you have the same problem?

Let me know