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Power button came out

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ruchinthaker
Visitor

Power button came out

Hello,
My power button's side ring came out. My phone was not fallen now rough used.. Will I get my phone repaired. Before sleeping I kept my phone beside me before sleeping and in morning when I took my phone I pressed my power key the ring came out n now my that ring is lost. Will this get repaired?
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Accepted Solutions
Braddington
Visitor

I read about this before on this forum I believe and it was somebody in Sweden who experienced the same issue as you. I remember that he was referred to send it to the Sony repair center but I don't know if he went through with it and reported back with the results. I do not recommend gluing the ring back or anything like that. If you are still under warranty then Sony really should repair this for you. 

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Uliwooly
Expert

Sorry to hear that, you have to contact your local Sony Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

Braddington
Visitor

I read about this before on this forum I believe and it was somebody in Sweden who experienced the same issue as you. I remember that he was referred to send it to the Sony repair center but I don't know if he went through with it and reported back with the results. I do not recommend gluing the ring back or anything like that. If you are still under warranty then Sony really should repair this for you. 

Braddington
Visitor

You beat me to this thread Uliwooly. It's ironic too because I when I clicked post I figured you probably already read the thread and maybe even already posted. 

ruchinthaker
Visitor

Ya m under warranty but what if they blindly say that I have rough used my phone or happen due to external force.. Bcoz I have not done it came out on its own
ruchinthaker
Visitor

I will go to service centre tomorrow but will this get repaired.. My power key is working but onto the side ring came out 😞
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Uliwooly
Expert

Keep it away from water, I don't think it will be cover under warranty but that's my opinion 

ruchinthaker
Visitor

Y but y it won't cover under warranty my power key is working fine only the side show ring came out.
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Uliwooly
Expert

That's just my opinion, but to be certain you have to stop by your local Sony Xperia Center

RCHANDAN
Visitor

Hi,

 Even i am facing the same problem. did they replace it as it is manufacturing defect???

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