Outlook app problem

[kismo]

Hi All.  Is anyone else having trouble with the Outlook App?  I keep having to reboot the phone to establish connection to sync the email.  I have it on push email and it worked fine with previous iteration of KitKat on Samsung Galaxy S4 mini.  Any suggestions?

[Jake-SonyXperia]

Hi kismo,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This could be an app issue, try clearing the data for this app and then trying to use it. 

Note: this will remove the current email address attached to it.

Menu > Settings > Apps > All > Outlook app > Clear Data

let us know how you get on.

[EllePi]

Do you mean the Microsoft outlook.com app?

I use it on regular basis without problems ...

[Jake-SonyXperia · Accepted solution]

If you are having connection whilst trying to use the Outlook app, then yes, I would still suggest clearing the app data from this application.

[kismo]

Thanks. This seems to have worked.