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my zr randomly restarts to lockscreen when in sleep

SOLVED
AndreasOlsson
Visitor

my zr randomly restarts to lockscreen when in sleep

When sleeping it restarts to lockscreen. The problem started like two weeks ago. With stamina mode on it cant be a problem with a 3'dpartyapp.

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

Most probably you have an antivirus,task killer,something is acting up.

alexdon

View solution in original post

7 REPLIES 7
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_alexdon_
Expert

Can you boot in safe mode? There are apps that can overtake stamina:

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
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Uliwooly
Expert

If it still happen while on safe mode, remove both the SIM and SD card and check again

AndreasOlsson
Visitor

Its stable for now, got it into safemode. But how do I know what app is the bad one? 

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Uliwooly
Expert

If it's working fine on safe mode then it's a third party app acting up (not a preloaded app) 

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_alexdon_
Expert

Most probably you have an antivirus,task killer,something is acting up.

alexdon
AndreasOlsson
Visitor

It has not restarted in a while now. Seems it was the taskkillercleaner.... haw newer had any problems with it beffore

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_alexdon_
Expert

I hope it goes well.

alexdon