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Message app keeps crashing

NeMeSiSNS
Visitor

Message app keeps crashing

Recently I upgraded to Android lollipop but after that the message app just won't open and keeps on crashing when I click on it.
Can anyone help me on this?
Tags (3)
14 REPLIES 14
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_alexdon_
Expert

Settings-apps-all-messages,force stop and clear data. Restart. Make sure you have a backup of your messages before you try.

alexdon
drew27
Visitor

mine too is crashing but i done that and also the.repaiir but to no avai..l
NeMeSiSNS
Visitor

Tried that... It's still crashing
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_alexdon_
Expert

Do any of you have ultra stamina mode enabled?

alexdon
NeMeSiSNS
Visitor

No all power saving mode are off..
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_alexdon_
Expert

You should keep an eye on this topic too:

/t5/Xperia-Z2/Messaging-Not-Working-after-Lollipop-Update/m-p/964383#U964383

It is the same as this.

alexdon
NeMeSiSNS
Visitor

Means I have to restore to factory settings ?
profile.country.RO.title
_alexdon_
Expert

I am not sure it will help,just told you to keep an eye there too,as the discussion is almost the same. You can try to perform the repair.

alexdon
NeMeSiSNS
Visitor

Alright.. However I am not quite sure how that person got the app working but if there is no other option I will perform repair..