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iam currently using xperia ZL tried to turn on "talkback" from the settings. The phone immediately became sluggish and unresponsive, and I am now unable to scroll. This means I can't disable the feature from the settings menu. Every menu item is highlighted with a box, and accompanied by a vibration. I have tried restarting the phone with no success, so I'm now in the process of repairing the phone using PC companion. Please please please help me urgently
Solved! Go to Solution.
By any chance do you have the smarttags on? settings > apps > all > smarttags > clear everything and check again, if not and you can't access
Settings > accessibility > talkback > off you will have to reinstall the latest update with either SUS or PCC, make sure to backup everything
You can't scroll down at all on the general settings menu? if you can't there isn't much you can do other than to repair the phone with SUS or PCC
Bridge (for Mac)
Alternatives on How to backup Xperias
Thank u..
I hav connected my xperia ZL with PCC..
What next ?
I mean how do i repair my problem ?
How should i turn off talkback ????
Please replyyyy
By any chance do you have the smarttags on? settings > apps > all > smarttags > clear everything and check again, if not and you can't access
Settings > accessibility > talkback > off you will have to reinstall the latest update with either SUS or PCC, make sure to backup everything
yeh... Thank You so much..
problem resolved..!!!

Which steps did you followed?
thank you coco425 you saved my life how could i know i had to put tow fingures to scroll down .
I bought new z2 by updateing talkback i opened it and i was trying tocheck what it is and the moment i on talkback it suddenly stop touch and my phone is not responding by the touch please solve this problem immedieatly