How to remove a google account

[Gayledelocks40]

 I have been given a refurbished replacement phone lafter my phone could not be repaired.. But it keeps askin to verify the original  google account  details!! Can this be bypassed??  

[Qatrium]

@Gayledelocks40

No, it can't be bypassed by normal measures. You should contact the seller/supplier and ask for this info or a different phone.

[Jonas]

Hi @Gayledelocks40, welcome to our forum!

As @Quester wrote, this can not be by passed with assistance from us here at our Support forum as this is a anti theft protection called Google Device protection.

An authorized service centre can remove this protection for you, however since the device was given to you with this feature already activated, please get in touch with the retailer who handed you the device.

Let us know how it goes!