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Xperia Z3+ series features a new type of SIM and SD card assembly. Here you can find full instructions on how to properly insert and remove your SIM and SD card.
Your device only supports nano SIM cards. The nano SIM card and the memory card share the same holder but have separate slots in the holder. Make sure you don’t confuse the two.
To prevent data loss, make sure you turn off your device or unmount the memory card before you drag out the holder to remove the nano SIM card or memory card from the device.
If you insert the nano SIM card while the device is powered on, the device restarts automatically. The nano SIM card and the memory card share the same holder. If a memory card is already inserted in the holder and the device is powered on, you must turn off the device or unmount the memory card before removing the holder to insert the nano SIM card. You can unmount the memory card under Settings by tapping Storage > Unmount SD card.
Make sure you re-insert the holder for the nano SIM card and memory card in the correct orientation. When you drag out the holder to insert the nano SIM card, do not turn the holder around.
If you drag out the holder for the nano SIM and memory card when the device is powered on, the device restarts automatically.
The nano SIM card and the memory card share the same holder. If a memory card is already inserted in your device, you must first turn off the device or unmount the memory card before you drag out the holder to remove the SIM card. You can unmount the memory card underSettings by tapping Storage > Unmount SD card.
You can also remove the memory card without turning the device off in step 1. To use this method, you must unmount the memory card under Settings > Storage > Unmount SD card and then follow the rest of the instructions above.
If the SIM card is stuck in your phone or tablet, don’t try to fix the problem yourself. Any attempt to take apart your device or remove a jammed SIM card could cause permanent damage to the SIM card slot or other parts of your device and result in higher repair costs. Sony Mobile does not warrant and will not be responsible for any damage caused by such actions.
If your SIM card gets stuck inside your Xperia™ device, contact your Sony Mobile contact center. For contact details, go to support.sonymobile.com/global-en/contactUs/.
These assembly instructions can also be found at our website: http://support.sonymobile.com/global-en/xperiaz3plus/userguide/Assembly/