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Google Find my Phone / My Xperia

Danmun
Visitor

Google Find my Phone / My Xperia

Hello,
I recently did a software repair using Xperia Companion.
After the reset, during the phone start up/booting, i got a message that my device is protected by My Xperia. I logged in without any problem. The phone setup went without any problems.*
Now, just for the fun of it, i wanted to try and "find my phone" using My Xperia, however, this site does not seem to exist anymore (myxperia.sonymobile.com) and is redirected to Google find my phone (https://www.google.com/android/find). However, my phone does not show up on the google-site (it says "no active devices"). I've tried everything that is suggested on the google site, but nothing helps - i cannot get my phone to show up.

Anybody else experience this?
Any suggestions will be greatly appreciated

2 REPLIES 2
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NunoSEN2
Hero

Hi @Danmun;

Do you have the Android Device Manager activated?

To activate Android™ Device Manager
  1. If you are sharing a device with multiple users, make sure that you are logged in as the owner.
  2. Make sure that you have an active data connection and that location services are enabled.
  3. From your Home screen, tap Icn sony home apptray normal.
  4. Find and tap Settings > Google > Security.
  5. Tap the sliders beside Remotely locate this device and Allow remote lock and erase to enable both functions.
  6. If prompted, agree to the terms and conditions by tapping Activate this device administrator.
  7. To verify that Android™ Device Manager can locate your device after you activate the service, go to www.android.com/devicemanager and sign in using your Google™ account.

Tip

You can also activate Android™ Device Manager from Lock screen & security under Device administrators.

Danmun
Visitor

Thanks for the suggestions NunoSEN2.
Everything was set as you suggested.
However, what I found out of was that you have to go into Google Play, and find the settings for my device and there tick the box "show in menus" (it's perhaps called something else in english, as I am on the Danish site). Now it works and I can find my phone.
Thanks for your suggestions.