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getting hot quickly

jayz960
Visitor

getting hot quickly

i  bought xperia z1 4-5 days ago 

this phone is good but if i brouse web for 10 min it get super hot  and even when calling it get hot 

237 REPLIES 237
KernowMan1968
Visitor

I didn't notice it much on the Iphone, but then it was in a plastic case so the heat must have dissipated through the case.

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Uliwooly
Expert

Its normal

dante
Visitor

I am not sure if you have z1 but I would say it is very abnormal. My z1 get overheated very quick. It can be as quick as 15 minutes by just playing with the preinstalled apps like camera and browser (no games). Once it was overheated, the camera would not launch and it showed an overheating warning. My old z did not have this problem!

The phone CPU was running at the top speed most of the time when the phone was being used according to CPU Spy app so I suspect there is something wrong with the current firmware.

ps. Just to clarify I have not installed any other apps (except the one mentioned above) to my z1 and software repair did not solve the problem.

MUSHARAB
Contributor

Mine is working fine . . .Heating upto some extent is considered normal. Like while browsing also you will feel the upper back part a lill warmer. Hope thats normal.

Rickard
Master

As strife says, the phone has protection against overheating and will give a message if it becomes too hot and may also turn itself off. Due to the phones hardware and design it's normal that the phone becomes warm when using it.

@strife

If you get that message when using the phone in normal temperatures i recommend that you contact a service location or local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) for further investigation of the phone.

basti
Visitor

Hello,

ich had my new Xperia Z1 inside my pocket. Befor lunch everything works fine. After i came back from lunch, i was unable to put my Z1 on. The phone was very hot (on both sides --> front and back) and did nothing when presing any button (Display was also off). Only an restart with the small button in the micro SD slot helped me out.

After the restart the battery was at only 7% while it was at about 80% before lunch. So the telefone discharges in only one to one an a half houres.

I think this behaviour is very critical, so what is the reason for that?

In an other Thread i read that the telefone is shutting down when it becomes to hot. But my phone was off an gets hot. So just the restart helped an the telephone cooled down after restarting with the reset buttin in micro SD slot.

Nutz1
Visitor

Hi,

I got a xperai z1 a week back and it get hot very soon , within 10 - 15 mins, temperature  rises to about 45 degree ! is this a problem with all models are specific, plz reply ! :))

mani43
Visitor

hmm so i updated my phone to 534 and now it is over heating 😐 but before it never did 😐 it really roasting

Topic edited by Rickard

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Uliwooly
Expert

Perhaps there's an app syncing or downloading or uploading data, you could repair the phone with 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to give Kudos 

mani43
Visitor


@uliwooly wrote:

Perhaps there's an app syncing or downloading or uploading data, you could repair the phone with 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to give Kudos 


It happens when charging the phone! on the previous update yesterday charging never got hot!