Front Facing Camera is no longer working, camera switch button is missing (Lollipop)

[anastasios912]

I just updated to lollipop a few days ago, wasn't having any issues and then all of a sudden my front facing ('selfie') camera stopped working.

The button simply isn't there and the stock camera app or third party apps won't work (Google camera, instagram, etc.). The few times I've been able to force it to try and use the front camera it gives me an error (Camera isn't working or something similar).

I recently did a PC companion repair and it still won't work. I've also deleted camera data and cache, reset, at least 3-4 times and nada.

Could someone help? I was going to factory reset it but if the repair didn't do anything I thought I'd ask here first so I don't have to set everything up again. Speaking of which, is there not some sort of sync utility so I don't have to set up my homescreen and apps over and over again? (Like the iPhone, where it saves everything as is so when you reset it it's back to normal)

-Ed

[Ashanna]

Same with my c5 ultra. I did everything that you guys advice.. Nothing happened.. Even hard reset my phone.. !! Its not even a year old.. And already having this problem. Actually choose this phone because of the front cam features.. And now its not working.. Even went to your service center and told me it will take more than a month to get my phone back.. What the..... Seriously guys.. Do something...

[raisul2010]

Same! after updating the button for front camera gone from everywhere it meant to be present...why sony isnt fixing this major bug! it cant be hardware issue! Sony  often I was a sony fan earlier 😕 

[berc00]

Why is this issue marked as solved as it clearly isn't? I can't belive sony's ignorance regarding this issue as I can see many of us are facing this front camera problem... I tried everything suggested before (deleting camera cache, factory reset, sony companion software repair) but nada... It's so frustrating that a huge issue like this is not addressed properly, I loved my xperia z3 compact but I'm fed up now with its issues. This is a great way to turn loyal customers to annoyed one's.

Anyone could manage to solve it somehow?

[Perplexed-sans-]

I've got this problem too with my Z5 Compact. Seriously, it's 2019, and people were reporting it here in 2015. Can't believe Sony hasn't fixed this bug yet!!!!