Join now - be part of our community!

FORGOT SCREENLOCK PIN

karlok
Visitor

FORGOT SCREENLOCK PIN

Hello... I'm using SONY XPERIA Z1
What can I do if I forgot my screenlock PIN?
Do I need to reset the phone?

IF reset is needed, how can I reset my Z1 at home?

45 REPLIES 45
Ravi75
Visitor

Pls assist me to unlock my z1 as I hv forgot my pin

Jonas
Master

Hi @Ravi75, sorry to hear about this.

Have you tried any of the previous troubleshooting that I have posted earlier in this thread? If you haven't done that, I'd recommend that you do that!

Let me know how it went!

Amirtelecom114
Visitor

Hello... I'm using SONY XPERIA Z1
What can I do if I forgot my screenlock PIN?
Do I need to reset the phone?

IF reset is needed, how can I reset my Z1 at home?

Jonas
Master

Hi @Amirtelecom114, welcome to our forum!

If you have a Google account in your device and you have previously activated the MyXperia service you can login with your Google credentials at the link below.

myxperia.sonymobile.com

Press on your phone and wait for the service to locate your phone > Lock > enter a temporary 6 digit PIN code and unlock your phone with the new PIN code.

If you don't have the service activated in your phone, you will need to perform a software repair using Xperia Companion. Do note that doing this will delete all data stored on the internal storage of your phone and since the phone can't be unlocked, creating a backup won't be possible.

I hope that helps and let me know how it went! Slightly_smiling_Face

Kls1979
Visitor

I have Sony xperia zl and forgor my pin. I do d not own a pc and  factory restart doesn't seem to work.    I I been trying for 12 he's.    Help!  somebody please.!!!! 

profile.country.GB.title
Uliwooly
Expert
Krysh
Visitor

I forgot screen lock pin. How to unlock it?

S23
Visitor

Forgot my pin

Jonas
Master

Hi @S23, sorry to hear about this. Slightly_frowning_Face

I would recommend that you perform a software repair using Xperia Companion. This will however delete all data stored on the internal storage, but it will remove the screen lock in the same process.

Let me know if that helps!

Mhofela
Visitor

Sony model 02005 typePm 067 bv