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Forgot Pattern lock z3 compact

keleigh
Visitor

Forgot Pattern lock z3 compact

i have forgotten my locking pattern after changing it earlier today i have tried to reset my phone but it doesnt work it just stays off 

help please

2 REPLIES 2
Thommo
Genius

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Phy
Legend
Legend

You can use this guide: 

How to unlock a phone w/o reseting/reformating the phone.

http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/92729...

As long as it meet the criteria