sorry, i rather feel like a an imbecile. Son played around the pass lock and changed it. I have attempted to access the phone without success. I have seen few option around but cant get my head around it.
i was convinced pc companion is the safe option, however, i am rather desperate to get this phone up running.
When i hook y phone to the pc , the software pc companion says: phone / tablet not connected. please make sure phone pin and screen lock is entered. Funny enough that is the main isue i intend to resolve in the first place. Guys please suggest. FLash tool is recomended and where to get a safe file etc..
So 1st make sure your phone is switched off and is unpluged from your Pc
Then start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button an image will prompt you of this and when to do it - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
You need to perform a system repair - This will factory reset your phone
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds) Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
While pressing Power and volume up , should i get vibration? however i dont, following that i connected it to the pc holding volume down but software didn't recognized the phone.
You need to check via Device manager that your Flash mode driver is installed - So open device manager and making sure your phone is fully switched off hold volume down and connect your USB cable - You should see a new device detected and the driver should auto install or you may need to right click this missing driver and then select update driver and choose C: drive to scan for the driver
Hi mate, ur a legend but computer fails to update nor to identify any driver in the system. Although it clearly indicates that the driver for S1 service is missing. what would you suggest next option pal?
With sincerer apology before hands, again! Is there any other possible way of resolving the driver issue? in th 5th attempt pc finally recognized it thou, didn install the drivers for it. Sorry guys but i am lost and need desperate alternatives.
Download this here (Thanks to DooMLoRD) Then as above in device manager and see if the driver is installed and no there is no other way - There is but this is the easiest but the other way you would still need the driver installed
finally, after the whole day going mad it updates the phone thank to you. HOWEEVR, NOW I ONLY HAVE 2 silly options. which , no of them works.....( support zone new and media..) and when i press start, pop up message ..... @#$% ..what now brother??
in other word, the software processes it and updates. Click finish then i go for the next step which , i believe is fix my phone or somthing...support zone new! then start . Not working!!!
