Yesterday I finally received my Z1 Compact I ordered almost 50 hours earlier. This morning I went to work and plugged in my earphones and started the FM Radio. I quickly tuned and favorited the top 2 channels I usually listen during the day. I was delighted in the sound quality and especially reception compared to my previous phone, Samsung Galaxy Xcover 2.
The joy didn't last too long tough. After about 2 minutes of listening all I could hear was constant static noise. I presumed it was an outage in the transmission but checked from coworker that his radio was still playing. Next I suspected an issue with the earphones so I listened to some internet radio which played nicely. At lunch break I changed brand new earphones (I always carry a spare) but the radio still played only static, not a single station could be found. Tried turning off and on again with no help.
Once I got home I checked the support pages which suggested pressing the OFF-key under the SIM-cover, did so with no help. Next I tried plugging in some highendish closed-type earphones and when I raised the phone to a good angle I could hear a faint signal under the static hissing.
I had to go to grocery store in the evening and popped in at local store of the supplier I orded my phone from online (Saunalahti/Elisa). The worker was very sorry and helpful but said that Sony doesn't have the same 7-day DOA-warranty as some manufacturers so the phone needs to be sent for repairs.
Is there still something I could do to resolve my problem? I'm still going to do a factory reset before giving up. I'm not very happy if I need to send this to be repaired (usually takes 2 weeks) because this is way much better that the Xcover2 but I really need the FM radio, it was the main reason I chose this instead of Galaxy S4 active.
