With regards to your inquiry, we would like to inform you that Sony does not warrant or guarantee the performance of any third-party applications or content transferred via download or other interface to your device. Similarly, Sony is not responsible for any damage or reduced performance of your device attributable to the transfer of third-party content.
There are occasions that third-party applications crash or do not work properly. This can be caused by numerous reasons, for example, compatibility issue, unknown bugs, conflict with other installed apps, Internet connection failure etc.
In addition, the content provider may keep updating the app and release new versions to provide bug fixes or new features.
We suggest consumers to get the update information and special instructions from the content provider.
The content provider also encourages users to share their feedback in order to improve their apps.
Should you require any further assistance please contact us through the telephone number +385 (0) 72 000 000. For more information on our products, services and support please visitwww.sonymobile.com.
Please be aware that if you do not respond within 7 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
