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nikolas6

I have a problem with the ear sensor .

Basically is not working and the phone is not opening when I end a call.

Uliwooly

could you test the proximity sensor?

Also, does your phone has a protective case, film and/or glass? if it does, remove it and clean the screen, if it doesn't clean the screen.

How to test your device?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

nikolas6

I have done the test and is not working and I don't know how to repair it?

Uliwooly

The first thing to try is to repair the phone with XC to narrow down the problem

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

gusferlizi

All of them have this. Out of the box design flaw.

*cough* Looks like Sony hasn't done basic engineering.*cough*

My solution was to gently massage the top portion of the phone squeezing on both sides. It comes back every now and then.

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