Diagnostics Test

[dandy63]

Hi, just did a diagnostic test on my Z2.....everything works perfectly but the LOUDSPEAKER test has failed.

Tried it a few time but still the same....

Any ideas how to rectify, not a big problem for me but just like to have everything working 100%

Many thanks

[Alexander1]

Hi, 

The loudspeaker works fine otherwise? Like if you playing a song from the Walkman player? 

Do you have any wired or Bluetooth accessories connected to the phone when you did the test? 

[dandy63 · Accepted solution]

st did a quick 'power button/volume up' reset....tested it again & its working fine!!!!!

Strange but happy its ok again...thanks for your help

[biistu]

Did you have media volume set to 0? I was running the test too and the loudspeaker failed. Then i figured that I just had volume set to lowest

[dandy63]

That could have been it.....oh well:smileysmileywink:

[Alexander1]

Sound like it could have been the volume. Either way I'm glad to hear that you find a simple solution.