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Contact name not showing when calling (incoming/outgoing)

muhamadahsan
Visitor

Contact name not showing when calling (incoming/outgoing)

Yesterday I updated my mobile to Android 7.0 on Xperia Z5 Premium. One issue which I am facing at the moment is that it is not showing the name of the contact when I am making a call or receiving the call. Contact is saved in my contacts and I tried different contacts.

31 REPLIES 31
Joiada
Visitor

Hi There,

I'm having the same issue as well. Upon upgrading my z5 Premium dual sim phone yesterday ( 9th Feb 2017). The calling out and incoming names from the contact no longer visible. It becomes all calls being anonymous... Please help. Thanks 

Lars007
Visitor

Same story here. Z5 Compact, Android Nougat. Very uncomfortable, please help.

cassiano28
Visitor

I from Brazil. I upgraded my Xperia Z5 to Android 7.0. When I receive a call from a contact in the phonebook, the name is not appearing. For information, my contacts are saved in Google account and the contact numbers have the long distance carrier code.

Tags (1)
jhquentin
Visitor

Same issue after update z5 compact. Does somebody solved this issue?
jhquentin
Visitor

Finally I have solved it.

Go to settings - apps - Configure apps

Set phone (system) as default for Phone app.

If you are using other phone app, restart phone and switch back.
Working for me
Rakheshraj9
Visitor

SCREEN DOESNOT DISPLAY CALLER ID FOR INCOMING CALL.

BLUETOOTH TURNS OFF AFTER IDLE.

RESETTED TWO TIMES, STILL FIGHTING OUT . AFTER RESTORING IT WONT WORK, I THING SOME APP IS CAUSING PROBLEM

 MOBILE DATA  CAN BE OFF IN TWO STEPS IN QUICK NOTIFICATION, QUITE ANNOYING

NOW UI HAVE BECOME SMOOTH WITH LESS LAG.

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MarlonUk1
Expert

perform a software repair using Xperia companion

Rakheshraj9
Visitor

Factory data reset have solved it. But small update required for mobile data two step toggle from quick notification, Bluetooth getting off.
Rakheshraj9
Visitor

Better factory data reset and add apps from playstore instead of backup