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Charging problem

SOLVED
CareWay24
Visitor

Charging problem

My problem is that sometimes; when I want to put the phone to charge and the charger is connected, the phone doesn't charge.
This have happened me sometimes but disconnecting and connecting the charger made that it finally works, but today i have had to put it in safe mode to be able to charge the battery.
After that I have restarted my phone to try to charge it without safe mode, thinking that time it would works , but it continues without charging

I dont want to put my phone on safe mode all time i would want charge it.
What can i do?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

I wonder why in safe mode it works.Can you tell what apps have you installed lately? Some antivirus,task killers?

alexdon

View solution in original post

8 REPLIES 8
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_alexdon_
Expert

Could it be that you have a defective adapter or cable ?

alexdon
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Uliwooly
Expert

Are you charging your phone through a wall charger, computer, car charger? have you tried different cables?

CareWay24
Visitor

I dont think that. If it is defective wouldn't work when the mobile is in safe mode.
When it happens, i put my phone on safe mode without disconnecting the charger, and it works.

If it helps, when i connect it to computer without safe mode, my pc doesn't recognise it, but if the mobile is with it, the pc can recognise my phone .

 

CareWay24
Visitor

through a wall charger, and I have too tried through computer, but no one works.

The cable is not broken, if it had broken, it wouldn't work on safe mode.

profile.country.RO.title
_alexdon_
Expert

I wonder why in safe mode it works.Can you tell what apps have you installed lately? Some antivirus,task killers?

alexdon
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Uliwooly
Expert

you should contact your local Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

CareWay24
Visitor

Yeah I have a task killer, and it was that I kill a task related with the usb or something like.
At now its all solved.
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Uliwooly
Expert

I'm glad you figured it out