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Can't install Android 6.0.1 update

pmos_hafi
Visitor

Can't install Android 6.0.1 update

Dear Friends

I have a Xperia Z3 D6603 . Yesterday I got the message that the system update is ready to be downloaded and installed in order to update the device android 5.1.1 to 6.0.1. I downloaded the update (for about 976 Mb) but as soon as the update finished I got again the message that the system update is available !!!! by clicking it started to download again the system update !!!! I have tested it several times since yesterday and each time as soon as the download finishes , I get the message again and there is no option other than downloading it again without installing !!!!

Would you please help me to fix this problem ?

Regards

Topic edited by Rickard

66 REPLIES 66
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MarlonUk1
Expert

are you updating via Xperia companion or PCC

or via OTA in the phone?

Lam9o
Visitor

Im wait for download 900MB(4x)

After a popup a screen show, i chose install, z2 reboot, show a robot, but after 5s phone boot, and no anything change, i comeback update and it show cannot install, i redownload 4 times.. no new.
How can i update final to android 6??
Tags (2)
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Uliwooly
Expert

AJ12
Visitor

I started the Android 6.0 update for my Xperia z2 and it finished 100% but once it's completed it's been to the same spot wher I started to downloadi again
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Uliwooly
Expert

@AJ12

OTA or through PCC?

Pmachell
Visitor

Hi all, I've downloaded the recent android update onto my xperia z3 twice now and after each download the dialogue box just tells me an update is available and a new download button appears. Im not sure what's wrong here, I have plenty of storage but for some reason I don't get the option to install, only an option to download again. Thanks for any help
Phy
Legend
Legend

You can check with Sony PC Companion if there's an available update

http://support.sonymobile.com/gb/tools/pc-companion/
Pmachell
Visitor

I appreciate the reply but I'm not sure you understood my issue. I am aware that an update is available and have downloaded the entire 1011Mb of it twice. After the download completes, the dialogue box reverts back to telling me to download again. I even watched the download progress the second time.
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Uliwooly
Expert

@Pmachell

Does it give you the build number? and which build number does your phone currently has?

Rowanmaya
Visitor

The same thing is happening to me. The build number on my phone is 23.4.A.1.264